FAQ

Answers to the most popular user questions

Pantelis Petridis avatar George Stratakis avatar Asimina Manioudaki avatar
20 articles in this collection
Written by Pantelis Petridis, George Stratakis, and Asimina Manioudaki

How can I add my expenses in Elorus?

The difference between Expenses and Bills.
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

How can I copy an invoice?

You can copy an invoice, credit note, estimate or bill containing the same products/services to save you time. See below how:
George Stratakis avatar
Written by George Stratakis
Updated over a week ago

How can I monitor overdue invoices/bills?

Discover unpaid invoices/bills and track the amounts you owe and are owed at all times.
Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can I delete an invoice?

The same principles apply to deleting an invoice/bill or credit note.
Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can I update client information on existing invoices?

For data integrity purposes, client information doesn't update automatically on invoices. See how you can transfer changes from Contacts.
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

How can I backup my data in elorus?

Elorus enables you to export your entries, per type of record, for backup purposes.
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

What do I type-in as URL/subdomain?

The article will help you setting up your organization in elorus: typing your subdomain is essential.
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

How can I use elorus with multiple branches or changed company information?

Keep on using your elorus organization with changed company information and/or additional branches.
Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

Where can I find the invoice for my Elorus subscription?

Find all invoices issued to you collected in one place and if you wish, download.
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Written by Pantelis Petridis
Updated over a week ago

How can I reset my password?

If you forgot the password you use to sign-in, we can send you an email to help you reset. See how in the steps below:
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

How can I add more than one branch per customer?

See how you can deal with multiple client branches.
Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can I manage previous contact balances?

Register amounts owed to you to keep track on them through elorus.
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Written by Pantelis Petridis
Updated over a week ago

How can my accountant use Elorus?

Elorus can assist you with sharing your records with your accountant.
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Written by Pantelis Petridis
Updated over a week ago

How can I create a Shipping Note / Proforma Invoice?

Make full use of the "Estimates" function by creating those new types of documents.
George Stratakis avatar
Written by George Stratakis
Updated over a week ago

Can I issue documents in a foreign language?

Elorus offers different language options for your invoicing.
George Stratakis avatar
Written by George Stratakis
Updated over a week ago

How do I add my bank details on my invoices?

Include your bank account information to assist your clients with their transfer.
Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can "amount due" be different to a client's balance in their statement?

Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can I manually insert an invoice number?

Continue your invoice numbering from where it is left on.
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Written by Pantelis Petridis
Updated over a week ago

How can I change my credit card details?

Ensure your automatic subscription renewal by updating your credit card details when necessary.
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Written by Pantelis Petridis
Updated over a week ago

Where in my computer will I find the files downloaded from Elorus?

Make sure you have received the files you just downloaded.
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Written by Pantelis Petridis
Updated over a week ago