FAQ

Answers to the most popular user questions

Pantelis Petridis avatar George Stratakis avatar Asimina Manioudaki avatar
15 articles in this collection
Written by Pantelis Petridis, George Stratakis, and Asimina Manioudaki

How can I update client information on existing invoices?

For data integrity purposes, client information doesn't update automatically on invoices. See how you can transfer changes from Contacts.
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated this week

How can I backup my data in elorus?

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Written by Asimina Manioudaki
Updated over a week ago

What do I type-in as URL/subdomain?

Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

Where can I find the invoice for my Elorus subscription?

Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can I reset my password?

If you forgot the password you use to sign-in, we can send you an email to help you reset. See how in the steps below:
Asimina Manioudaki avatar
Written by Asimina Manioudaki
Updated over a week ago

How can I add more than one branch per customer?

Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can I manage previous contact balances?

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Written by Pantelis Petridis
Updated over a week ago

How can my accountant use Elorus?

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Written by Pantelis Petridis
Updated over a week ago

How can I create a Shipping Note / Proforma Invoice?

George Stratakis avatar
Written by George Stratakis
Updated over a week ago

Can I issue documents in a foreign language?

George Stratakis avatar
Written by George Stratakis
Updated over a week ago

How do I add my bank details on my invoices?

Pantelis Petridis avatar
Written by Pantelis Petridis
Updated over a week ago

How can "amount due" be different to a client's balance in their statement?

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Written by Pantelis Petridis
Updated over a week ago

How can I manually insert an invoice number?

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Written by Pantelis Petridis
Updated over a week ago

How can I change my credit card details?

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Written by Pantelis Petridis
Updated over a week ago

Where in my computer will I find the files downloaded from Elorus?

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Written by Pantelis Petridis
Updated over a week ago