---
title: "How can I change my credit card details?"
slug: "change-credit-card-details"
updated: 2022-12-15T14:59:48Z
published: 2022-12-15T14:59:48Z
canonical: "help.elorus.com/change-credit-card-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.elorus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I change my credit card details?

## Ensure your automatic subscription renewal by updating your credit card details when necessary.

Inside the **Subscription** menu, there is no point where you can manage your card details because we do not store them.

### In case you are in the free plan:

To renew your subscription, you'll need to manually select the plan and billing cycle you wish to purchase, and proceed with the payment using a new credit/debit card (just like you did the first time you bought a subscription). At the next renewal, the system will charge the new card without any further action on your behalf.

### If your subscription has not expired yet:

Before proceeding with the purchase, you need to make sure that your subscription is not active (**it has an expiration date**). Otherwise, you should click on the "**Cancel subscription**" option on the subscription page. This will stop the program from trying to charge you automatically.

***Subscription cancellation does not mean you will lose your data or your subscription will expire (or your organization will be downgraded) before a predetermined date expiration.***

The system makes 3 attempts to charge you before downgrading your account to the free plan. To select your new current plan again, you will need to cancel your subscription, **otherwise it does not appear as an option** to buy.

Then, you can choose the plan you are interested in, the billing cycle (annual / monthly) and click **Review order**. You will then be asked to submit your credit card details and once the purchase is complete, the system will keep these card details for the next auto-renewal.

## Related

- [Renew your subscription manually](/renew-subscription-manually.md)
- [Add & Manage users](/add-manage-users.md)
- [Organization settings](/organization.md)
- [Application settings](/application-settings.md)