How can I reset my password?

If you forgot the password you use to sign-in, we can send you an email to help you reset. See how in the steps below:

Step 1

On the sign-in page, click “Reset Password”.

Step 2

Provide the email address you used to sign-up.

Step 3

Find the password reset email in your inbox. Don’t forget to check your junk/spam folder.

Step 4

Click on the link provided. This will automatically open a new tab on your browser. There, you will be allowed to type-in a new password. This password will be used for your future log-ins.

Step 5

Type your new password in the field. It must be at least 8 characters long and containing upper and lower case letters, as well as one or more numbers.

Enter your new password again for confirmation.

->Click on “CHANGE MY PASSWORD” to save the changes.

Congratulations! You have successfully reset your password.

Note: To reset password for Client portal you simply follow the same steps, starting from the Elorus client portal webpage.