FAQ

Can I rename estimates to quotations?

See how you can add custom document types or change existing titles on your estimates.

Written by Asimina Manioudaki
Updated over a week ago

How can I confirm with my client prior to issuing their invoice?

Written by Asimina Manioudaki
Updated over a week ago

Renew your subscription manually

If your automated renewal has been interrupted, follow the steps to return to your subscription.

Written by Pantelis Petridis
Updated over a week ago

How can I confirm a service renewal with my clients?

Inform your clients in time and retain their business.

Written by Asimina Manioudaki
Updated over a week ago

What reports can I find in Elorus?

Every piece of information you enter in elorus is utilized in reports. See the different categories and how they have been organized.

Written by Asimina Manioudaki
Updated over a week ago

How can I add my expenses in Elorus?

The difference between Expenses and Bills.

Written by Asimina Manioudaki
Updated over a week ago

How can I copy an invoice?

You can copy an invoice, credit note, estimate, bill and expense containing the same products/services to save you time. See below how:

Written by George Stratakis
Updated over a week ago

How can I monitor overdue invoices/bills?

Discover unpaid invoices/bills and track the amounts you owe and are owed at all times.

Written by Pantelis Petridis
Updated over a week ago

How can I delete an invoice?

The same principles apply to deleting an invoice/bill or credit note.

Written by Pantelis Petridis
Updated over a week ago

What is the difference between expenses and bills?

Find out which one to use in the following lines of the article.

Written by Asimina Manioudaki
Updated over a week ago

How can I update client details on existing invoices?

For data integrity purposes, client information doesn't update automatically on invoices. See how you can transfer changes from Contacts.

Written by Asimina Manioudaki
Updated over a week ago

How can I backup my data in elorus?

Elorus enables you to export your entries, per type of record, for backup purposes.

Written by Asimina Manioudaki
Updated over a week ago

What do I type-in as URL/subdomain?

The article will help you setting up your organization in elorus: typing your subdomain is essential.

Written by Asimina Manioudaki
Updated over a week ago

How can I use elorus with multiple activities or changed company details?

Use multiple templates and handle different activities or a change in company information.

Written by Pantelis Petridis
Updated over a week ago

Where can I find the invoice for my Elorus subscription?

Find all invoices issued to you collected in one place and if you wish, download.

Written by Pantelis Petridis
Updated over a week ago

How can I reset my password?

If you forgot the password you use to sign-in, we can send you an email to help you reset. See how in the steps below:

Written by Asimina Manioudaki
Updated over a week ago

How can I add more than one branch per customer?

See how you can deal with multiple client branches.

Written by Pantelis Petridis
Updated over a week ago

How can I manage previous contact balances?

Register amounts owed to you to keep track on them through elorus.

Written by Pantelis Petridis
Updated over a week ago

How can my accountant use Elorus?

Elorus can assist you with sharing your records with your accountant.

Written by Pantelis Petridis
Updated over a week ago

How can I create a Shipping Note / Proforma Invoice?

Make full use of the "Estimates" function by creating those new types of documents.

Written by George Stratakis
Updated over a week ago

Can I issue documents in a foreign language?

Elorus offers different language options for your invoicing.

Written by George Stratakis
Updated over a week ago

How do I add my bank details on my invoices?

Include your bank account information to assist your clients with their transfer.

Written by Pantelis Petridis
Updated over a week ago

How can "amount due" be different to a client's balance in their statement?

The two amounts provide different outlooks-see how you can utilize them and follow up on balances.

Written by Pantelis Petridis
Updated over a week ago

How can I manually insert an invoice number?

Continue your invoice numbering from where it is left on.

Written by Pantelis Petridis
Updated over a week ago

How can I change my credit card details?

Ensure your automatic subscription renewal by updating your credit card details when necessary.

Written by Pantelis Petridis
Updated over a week ago

Where will I find the files downloaded from Elorus?

Make sure you have received the files you just downloaded to your computer.

Written by Pantelis Petridis
Updated over a week ago